Shipping and Delivery Policy

At MiniatureStore.in, we aim to provide a smooth and reliable delivery experience for all our customers. Please review the details of our shipping and delivery process below.

Shipping Locations

• We currently ship across India.

• For international orders, please contact us directly at contact@miniaturestore.in to check availability and shipping options.

Processing Time

• Order Processing Time: Orders are typically processed within 1-2 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.
  

Shipping Options and Delivery Times

We offer the following shipping options:

1. Standard Shipping (4-7 business days):

   • Delivery to most locations in India.

   • Charges are calculated based on the weight and dimensions of the order.

2. Express Shipping (1-3 business days):

   • Fast delivery for urgent orders.

   • Additional charges apply based on location and package size.

Note: Delivery times may vary based on the destination, weather conditions, and unforeseen delays by the courier service.

Shipping Charges

• Shipping charges are calculated at checkout based on the order's weight, dimensions, and delivery location.

• The final shipping cost will be displayed during the checkout process before you place your order.
  

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can use this tracking number on our website or the courier partner’s website to monitor your shipment's status.
  

Delivery Address and Contact Information

• Please ensure that your delivery address and contact details are accurate at the time of checkout.

• If you need to update your delivery information after placing an order, contact us immediately at contact@miniaturestore.in.
  

Missed Deliveries

• If a delivery attempt is missed, the courier will typically try to deliver the package up to two more times.

• If delivery still cannot be completed, the package will be returned to us. We will contact you to arrange re-shipment; however, additional charges may apply.
  

Damaged or Missing Items

• If you receive a damaged package or if items are missing, please contact us within 48 hours of receiving your order.

• Email us at contact@miniaturestore.in with your order number and photos of the damaged items for a swift resolution.
  

Undeliverable Packages

• Packages may be returned to us if the address is incorrect, incomplete, or if the recipient is unavailable.

• We will notify you and attempt to arrange a re-delivery. Shipping costs for re-delivery will be charged to the customer.
  

International Shipping

• For customers outside India, please contact us at contact@miniaturestore.in to inquire about shipping options, estimated delivery times, and applicable charges.

• International customers are responsible for any customs duties, taxes, or additional fees that may apply in their country.
  

Contact Us

For any questions or concerns about our Shipping and Delivery Policy, feel free to reach out to us at contact@miniaturestore.in.